Program Manager, MENATR 3P Seller Reimbursements

Sellers form the core of our Amazon marketplace business. In this business we manage a thin line between managing Seller Experience and arresting defects and cost leakages. Getting this balance right is crucial to driving the marketplace flywheel faster and stronger.

Amazon is looking for a leader to ensure that policies, processes and operational excellence are met across fulfillment channels and MENA locales for everything related to reimbursements while maintaining a very high bar for seller experience.

The role will also be responsible for driving the reimbursement and reporting strategies. The ideal candidate should be strategic, highly analytical, customer-focused, team-oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders.

Key Job Responsibilities

• Perform data analysis and translate insights into concrete actionable recommendations for operational program or process improv...