Program Manager-Loyalty

Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.

The **Program Manager, Loyalty,** is responsible for developing and implementing coordinated marketing strategies targeting OMNI loyalty members throughout their customer journey. They will lead with customer data and insights to develop plans that deliver a cohesive customer experience across touchpoints including email, site, SMS, direct mail, Push, store, & more. This role reports to and supports the Loyalty Marketing Manager, working closely with m...