Job Description
Description
Job summary
At Amazon, we're looking for a Program Manager II for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more.
Key job responsibilities
. Maintain program quality and delivering exceptional customer experiences.
. Help build reporting mechanisms, identify opportunities, establish mitigation processes, respond to executive escalations, and work with cross-functional partners to communicate issues and progress.
. Manage full lifecycle of complex cross-functional programs with considerable impact across ...
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