Program Manager - HR Operations

Job Description: HR Operations Program Manager

Role Purpose

The HR Operations Program Manager is responsible for leading the design, establishment, and operational readiness of a Global Shared Services Centre (GSSC) based in India. This role oversees the coordination and execution of multiple workstreams, ensuring the successful transition, optimisation, and long-term delivery of globally provided HR services. The role requires strong program leadership, stakeholder management, operational expertise, and a deep understanding of HR service delivery models.

Key Responsibilities

Program Leadership & Governance

• Provide end-to-end program management for the creation of the GSSC, ensuring alignment with global HR strategy and organisational objectives.
• Lead, coordinate, and track multiple workstreams, maintaining governance frameworks, progress reporting, risk management, and stakeholder...