Job Description
Description
Amazon's Worldwide Delivery Service Partner (DSP) organization is seeking a Program Manager to own DSP payroll programs and vendor management across the Americas (US, Canada, Mexico, and Brazil). Our DSP program enables thousands of independent small business owners to operate delivery businesses, and the payroll services that they use are a critical product that empowers these entrepreneurs to pay and manage their Delivery Associates. This is a customer-facing service role, not internal payroll, where you will help shape how small business owners manage their workforce through the Delivery Service Partner programs we build and support.
You will own key program metrics, ensuring payroll programs deliver a reliable, high-quality experience to DSP owners and their Delivery Associates. You will drive projects to on-time completion, identify risks and blockers, coordinate cross-functionally, and escalate issues as needed. When metrics miss or vendor performance degr...
Amazon's Worldwide Delivery Service Partner (DSP) organization is seeking a Program Manager to own DSP payroll programs and vendor management across the Americas (US, Canada, Mexico, and Brazil). Our DSP program enables thousands of independent small business owners to operate delivery businesses, and the payroll services that they use are a critical product that empowers these entrepreneurs to pay and manage their Delivery Associates. This is a customer-facing service role, not internal payroll, where you will help shape how small business owners manage their workforce through the Delivery Service Partner programs we build and support.
You will own key program metrics, ensuring payroll programs deliver a reliable, high-quality experience to DSP owners and their Delivery Associates. You will drive projects to on-time completion, identify risks and blockers, coordinate cross-functionally, and escalate issues as needed. When metrics miss or vendor performance degr...
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