Job Description

The Program Manager will be responsible for the day-to-day orchestration and delivery of complex CRM and safety culture transformation programmes, ensuring disciplined execution across sites, workstreams, and stakeholders.
This role is the engine of delivery, translating strategy into action, tracking progress, resolving issues, and maintaining momentum over multiyear programmes.
 

Key responsibilities

Programme delivery & coordination

  • Manage end‑to‑end delivery of CRM programmes across multiple sites and workstreams
  • Develop and maintain detailed programme plans, milestones, and dependencies
  • Coordinate site assessments, training, coaching, surveys, and governance forums
  • Ensure delivery remains aligned to agreed objectives, timelines, and outcomes
  • Performance tracking & reporting

  • Track progress against CRM maturity, behavioral indicators, and control effectiveness
  • Integrate insights from site assessments,...
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