Job Description

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

Position Summary

The Program Manager, Continuous Improvement (CI) Office reports to the VP, Continuous Improvement and can be located within the FirstEnergy service territory. Travel to various work locations across the territory will be required on an as needed basis. 

The Program Manager, Continuous Improvement Office is a strategic leader focused on continuous improvement to ensure projects consistently deliver value and enhance organizational efficiency. This role requires strong focus and emphasis on tracking results to identify trends, measure the impact of improvements, and inform future strategies.

Key Responsibilities: 

  • Establish and monitor performance metrics by working with stakeholders to define and implement key performance indicators related to continuous improvement projects
  • Tra...

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