Job Description
The Customer Success Manager (CSM) for Key Accounts and Enterprise Mobility will be instrumental in ensuring the success of our largest customers. This role involves managing the onboarding process, providing ongoing support, and effectively handling escalations to ensure that our enterprise mobility solutions align with client expectations and business objectives. The CSM will act as a trusted advisor, advocating for customers while driving their adoption and satisfaction with our products and services.
You will report directly to our Director Sub-Region, Anastasia Ustjuzanina, and you’ll work out of our **Charlotte, NC** location on a **hybrid** work schedule.
**KEY RESPONSIBILITIES**
+ **Onboarding Key Accounts** - Lead the onboarding process for key enterprise mobility customers, ensuring that they are equipped and trained to leverage the full capabilities of our solutions.- Develop and implement customized onboarding plans that align with specific c...
You will report directly to our Director Sub-Region, Anastasia Ustjuzanina, and you’ll work out of our **Charlotte, NC** location on a **hybrid** work schedule.
**KEY RESPONSIBILITIES**
+ **Onboarding Key Accounts** - Lead the onboarding process for key enterprise mobility customers, ensuring that they are equipped and trained to leverage the full capabilities of our solutions.- Develop and implement customized onboarding plans that align with specific c...
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