Program Manager

We're a growing team, and as we scale, we're investing further in our engineering organization. You'll join a people-first company, and in this Program Manager role you'll drive program execution and project management for our Engineering teams supporting our SaaS platforms and applications. You'll play a key role in delivering high-quality outcomes across operations and strategic initiatives.

THE OPPORTUNITY

• Design, implement, and mature operational processes, KPIs, and service measurements.
• Lead strategic improvement programs, including scope, objectives, timelines, budgets, and resource planning.
• Drive program governance by establishing standards, operating procedures, and reporting cadences to ensure consistent execution.
• Apply best practices and lessons learned to continuously improve delivery effectiveness and predictability.
• Identify, assess, communicate, and mitigate program risks; proactively manage iss...