PROGRAM MANAGER

To act as the primary, high-level bridge between the customer and internal operations.

Ensure customer satisfaction while driving profitable, on-time, and high quality production across the entire product lifecycle, from NPI to Mass production.

RESPONSIBILITIES

• 1. Program Planning & Coordination
  • Develop complete program plans including deliverables, schedules, milestones, resource planning. Coordinate Engineering, Quality, Supply Chain, Production to ensure smooth execution.
  • Align the program's goals with the organization's long-term business strategy, focusing on continuous improvement and identifying opportunities for growth within existing accounts.
• 2. Customer Management & Communication
  • Act as the primary contact for customers on all program matters. Provide regular program updates, ensure all customer requests pass effectively to internal teams.
  • Drive customer satisfa...