Program Manager

Job Summary

We are looking for a results-driven Program Manager to oversee and manage strategic customer programs within a high-precision CNC contract manufacturing environment. This role is responsible for ensuring program success across the full product lifecycle, from Rapid Prototyping (RPM) and New Product Introduction (NPI) to High Volume Manufacturing (HVM),while driving revenue, on-time delivery, and customer satisfaction.

The Program Manager will manage customer contracts, RFQs, customer dashboards, revenue performance, cost negotiations, NRE claims, commercial claimand will play a key role in building long-term customer relationships.

Key Responsibilities:

1. Customer Program Management

• Act as the main point of contact for assigned customer accounts, owning execution, communication, and escalations.
• Attend and lead regular customer calls and program review meetings to ensure project alignment and responsiveness.

• M...