Program Manager - Automation and AI

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

As the Program Manager – AI & Automation, you will be responsible for leading the strategy, development, and deployment of AI and automation initiatives across the Transport and IP Networks Delivery organisation. The role is focused on driving transformational programs that improve operational efficiency, enhance delivery performance, reduce costs, and accelerate decision-making through intelligent automation, data-driven insights, and emerging technologies.

Working collaboratively with Engineering, Delivery, Operations, Technology, Data, Digital, and vendor partners, you will identify and implement opportunities to automate network delivery processes, streamline workflows, optimise resource planning, and introduce AI-enabled solutions that support Optus’ strategic objectives.

As a key dri...