Job Description
Description
The External Merchant Payments Acceptance team is looking for a dynamic Program Manager responsible for driving short and long-term strategic projects to effectively manage merchant experience across processes such as onboarding, engagement, support, etc by closely coordinating with business leaders. The role will require quickly learning operations to grasp the big picture in order to develop metrics, strategies and processes. You will be working with a number of stakeholders including Operations, Business development, Analytics, Policy, Technology teams to correlate business and operational outcomes, unlocking operational constraints and identifying opportunity to streamline the processes. This role requires high level strategic thinking, effective communication and deep-dive analytical problem solving.
Key job responsibilities
- Own program, processes and mechanisms to improve efficiencies across merchant lifecycle including onboarding, engagement, support...
The External Merchant Payments Acceptance team is looking for a dynamic Program Manager responsible for driving short and long-term strategic projects to effectively manage merchant experience across processes such as onboarding, engagement, support, etc by closely coordinating with business leaders. The role will require quickly learning operations to grasp the big picture in order to develop metrics, strategies and processes. You will be working with a number of stakeholders including Operations, Business development, Analytics, Policy, Technology teams to correlate business and operational outcomes, unlocking operational constraints and identifying opportunity to streamline the processes. This role requires high level strategic thinking, effective communication and deep-dive analytical problem solving.
Key job responsibilities
- Own program, processes and mechanisms to improve efficiencies across merchant lifecycle including onboarding, engagement, support...
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