Job Description

Elevate compliance oversight with The Salvation Army as a Program Compliance Manager. Lead casual staff and ensure adherence to Ministry standards while making a meaningful impact.
In this essential position reporting to the Director, you will manage and support casual staff while focusing on compliance with operational policies and Ministry standards. Key skills required include staff training, efficient complaint handling, and conducting thorough audits. Strong leadership is crucial for fostering a productive work environment and ensuring top-quality service delivery.
Key Responsibilities:
• Manage recruitment and employment relationships of casual staff
• Develop training plans and conduct compliance audits
• Monitor adherence to Ministry standards and policies
• Address and resolve complaints within 24 hours
• Prepare necessary reports and documentation
Requirements:
• Three years of supervisory experience in social services
• Completed relevant post-s...

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