Program Advisor

About the job

We are looking for a Program Advisor who thrives on ownership, performance, and meaningful impact. In this role, you will be the primary point of contact for our prospective learners, guiding them through the complete journey, from their first interaction till onboarding. You will combine empathy with strategic insight, engage with both inbound and outbound leads, and ensure that every prospective learner receives a seamless and high-quality experience throughout the funnel.

Key responsibilities:

A. Lead and Funnel Management

1. Manage the end-to-end lifecycle of prospective learners from initial qualification to onboarding ensuring consistent and timely engagement at every stage.

2. Plan and execute structured outreach for inbound, outbound, and reactivation leads to maximize conversions and maintain a strong and healthy pipeline.

B. Consultative Ad...