Job Description

Responsibilities

:

Program Management

Collaborate with the clients, Account Executives, sales & program management, and internal departments to develop and maintain the life cycle of ecommerce programs:

  • Have a thorough understanding of how to manage the program to meet requirements outlined in the Business Requirement Docs and Contract
  • Have an in-depth knowledge of brand guidelines, marketing direction, fulfillment and billing requirements
  • Own all client-related calendars (marketing, merchandising, product load/refresh) and manage timeline benchmarks
  • Prepare internal and external program reviews on a monthly, quarterly, and annual basis
  • Resolve issues, delays and conflicts between internal departments

    • Collect, analyze, and communicate all pertinent project details, deliverables, and changes to the client and internal stakeholders.

  • Manage client expectations and communicate project processes, approva...

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