Professional Services Software Engineer

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

Join a dynamic global team at 8x8, where you'll design and deliver custom-built integrations and enhancements for our award-winning suite of cloud communications solutions—including UCaaS, CCaaS, CPaaS, and AI/ML-powered technologies.

As a
Professional Services Software Engineer
, you'll work closely with enterprise clients to integrate 8x8 with CRM platforms, workforce management tools, conversational AI, and other third-party applications.

Your experience in software development, deep understanding of contact center and telecom technologies, and proficiency in conversational AI and NLP will enable you to build high-impact, customer-specific solutions that extend the power of our platform.

Key Responsibilities

• Customer-Facing Engineering: Partner directly with...