Job Description

Customer Project Specialists providing support services scenario: Conducts project support activities either within a project or program environment or within a project support services team. Customer Project Specialist leading small projects scenario (e.g. joins Cisco via Associate Project Manager program). Lead small projects to achieve on-time, within budget, high- quality delivery while achieving customer satisfaction. Responsible for project metric tracking, and managing project financials and profitability. Identify risk, issues and develop risk response strategy. Lead or support execution of contract Change Management process

Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged. Conduct project support activities. Build Cisco's project community by sharing lessons learned, best practices and participating in the PMO Role Community.



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