Job Description

Responsibilities:

  • Lead and manage all day-to-day operational and tactical aspects formultiple Implementation projects with a focus on time, scope, and budget.

  • Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders.

  • Collaborate with associated project managers and partners to ensure a streamlined implementation of all products.

  • Identify project risks and implement appropriate mitigation plans.

  • Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.

  • Maintain and update all internal applications associated with implementation projects.

  • Articulate the value of Five9’s Professional Services through presentations, demonstrations and open discussion with customers.

    • Key Qualifications:

  • 5+ years as a Program Manager, Scrum Maste...

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