Job Description
Opportunity Overview
- Responsible in managing the overall flow of service materials worldwide to cater Teradyne Customers and ensure delivery performance attainment.
- Review and analyze service spares requirements monthly or as the need arises including Last Time Buys, recommend budget changes with justification and execute on-time purchases.
- Perform Demand and Spares Forecasting and Analysis; perform parts inventory analysis to align with Service Level Agreement (SLA).
- Review weekly repair schedule & perform capacity alignment with Repair Operations.
- Provide Root Cause Corrective Action (RCCA) report on delivery issues and other related issues.
- Respond to customer inquiries through internal channels, and provide timely feedback & updates, and escalation, as necessary.
- Work closely with global cross-functional teams on related matters.
- Drive continuous improvement initiatives and innovative projec...
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