Job Description

  • This is a hybrid role, requiring the successful candidate to attend our Tralee office.

    • Role Description


    SMBC is seeking a Production Support Specialist who has a strong passion for Regulatory Reporting Technology and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will gather business requirements from various product stakeholders and lead the development planning of assigned technical products. They will be given opportunities to participate conduct market and technical research and analysis to inform the feature set and performance requirements.


    This role will report to the Director of Risk & Regulatory Reporting Application.

    Role Objectives: Delivery

  • Engage in production support as L1/l2 and make sure that the automated batch processes meet SLAs.

  • Production request/queries need to be addressed on timely manner and communicate effectivel...

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