Production Support Engineer

PRODUCTION SUPPORT ENGINEER  THE ROLE We are seeking a highly skilled and experienced Production Support Engineer to oversee the day-to-day technical support of multiple studios in the UK.

The successful candidate will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications.

Please Note: This is NOT a remote position.

The role is on-site and required to travel to different studio locations.

RESPONSIBILITIES Focus on ensuring a high level of support is maintained for users Communicate with production and departmental teams within the studio about their IT needs, and answer questions Be a subject matter expert on all IT responsibilities and constantly seek to be current and improve that knowledge through learning REQUIRED SKILLS AND ABILITIES: Experience working in a technical troubleshooting and/or support engineer role in a production setting Strong wor...