Production Support Engineer

Role Descriptions: APIs| AutoSys| Azure| Azure App Service| C| CyberArk| GitHub| GitHub Copilot| Java| Java SpringBoot| Kafka| .Net| Python| MS SQL| SAS| SQL| VBA| SFTP| and TIBCO. Desirable Skills: knowledge on Support ITSM Incident Management Application Support & Upgrade SupportDiagnosis and Resolution Experience on Java J2ee programming SOAP based webservice and SQL for batch Exposer to Spring Hibernate Unix MKSStruts and JSF programming Providing production support to applications running on Java and handling job abends knowledge on Autosys Acknowledge receipt and start to investigate diagnose and analyze the L3 application incident Cooperate with the client for investigation diagnosis and analysis of L3 application incident Provide temporary solution or a permanent solution to the incident which eliminates the root cause of the incident Documenting and Reporting For a Priority 1 or Priority 2 Incident following receipt of incident till the resolution of that incident Weekend on-c...