Job Description

Responsibilities

  • Write and improve Help Center articles, product guides, onboarding materials, and other user-facing content
  • Shape content around AI-powered features to help users understand and launch content with Zeely
  • Contribute to CRM communications, including emails and product updates
  • Collaborate on website, landing page, and promotional copy to support conversion and growth
  • Continuously improve existing content based on product updates and user behavior
  • Work closely with Product, Design, Marketing, CRM, Support, and Frontend teams

Requirements

  • 5+ years of experience in product writing, UX writing, copywriting, or technical writing
  • Proven experience creating structured user-facing content for digital products
  • Strong product thinking and ability to simplify complex features
  • Understanding of how content impacts user behavior, conversion, and retentio...

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