Product Trainer

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

Job Description

• Conduct employee training and upskilling sessions focused on communication, products, services, and operational standards.
• Develop, update, and maintain training materials and the knowledge-base to ensure accuracy and relevance.
• Coordinate with clients and internal teams on product and technical updates to align training content with current needs.
• Implement knowledge assessments to measure training effectiveness and retention.
• Collaborate with the Quality Assurance Team to uphold excellent service and operational quality.
• Plan and manage training calendars and recommend program improvements to the Training Manager.

Written and Verbal Communication Skills. Product Expertise. Training Facilitation. Data Analysis. Team Collaboration.