Product Support Specialist

Salary: up to $1k per month DOE, plus monthly performance bonus

Product Focus: AI-First Recruitment Technology

At Talkpush, we build technology that helps people get hired faster and more fairly. Product Support plays a key role in making that experience seamless for our customers.

We’re looking for a Product Support specialist who enjoys solving problems, communicating clearly, and taking ownership from first message to final resolution. This is a hands‑on, customer‑facing role in a fast‑moving SaaS environment, not scripted support.

The Role

As our Product Support Specialist , you’ll be the first point of contact when customers need help using Talkpush or report something that doesn’t look right. You’ll support users via chat, video, and email, troubleshoot product issues, and work closely with Engineering, Product, and Customer teams to get things resolved properly.

You’ll be trusted to use judgment, sepa...