Job Description

What you’ll do

We areseekinganalytical, detail-orientedand customer-focused professionals to join our global support team asaProduct Support Specialist – Regulatory Reporting Products(Remotefrom LATAM). In this role, you will provide functional support to our clients while contributing to 24/7 global service continuity through a coordinated Follow the Sun (FTS) supportmodel.

This position offers an excellent opportunity to deepen yourexpertisein regulatory reporting, work with diverse financial frameworks, and ensure client success with our solutions.

Key Responsibilities

Business andFunctionalTroubleshooting:

  • Serve as a trusted advisor for clients using our regulatory reporting products, resolving functionalinquiriesand guiding best practices.
  • Analyze and troubleshoot business rules and configurations to resolve issues effectively.
  • Investigate discrepancies in regulatory calculations, collaborating with inte...

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