Product Support Specialist

Company Description

retailcloud provides a comprehensive infrastructure for live venue commerce across sports, entertainment, and cultural attractions. Its platform integrates POS, inventory, kiosks, RFID, mobile ordering, loyalty programs, and suite management into a seamless system, offering real-time insights across retail, food, and premium experiences. With over 70 arenas and stadiums relying on retailcloud, the company supports faster transactions, accurate data, and an enhanced fan experience. From merchandise sales to mobile checkout and in-suite dining solutions, retailcloud empowers venues to deliver exceptional service. Learn more at www.retailcloud.com.

Role Description

This is a full-time, on-site position based in Kozhikode for a Product Support Specialist. The role involves assisting customers and clients in troubleshooting and resolving product-related issues. Responsibilities include ensurin...