Product Support & Implementation Manager

Who we are

We are building the trusted infrastructure that powers the gaming industry — a single platform that unites identity verification, payments, geolocation, and compliance into one seamless system. By simplifying complexity and automating risk, we help operators launch faster, stay compliant, and scale with confidence. We’re seeking a Product Support Manager who lives and breathes the essence of “own it” — someone who doesn’t wait for directions, but sees problems and builds solutions, who is part client advocate, part operations engine, and part product specialist.

Role overview

The Product Support Manager is the central hub for merchant onboarding, client support, and integration success. This person ensures that merchants are resourced properly, keeps internal and external communications flowing, and feeds back structured insight into our product and operations teams. While not a coder, this person should...