Product Support Engineer/SDET

Quardev is seeking

a Product Support Engineer, with Software Development in Test (SDET) ability, to support a growing community of digital rights management platform end-users and internal customers. This is a highly technical and high visibility role with a focus on exemplary customer service and an opportunity to grow your technical skills in programming and DRM product familiarity. The technical environment includes Typescript, Python, Java, SQL, Database ETL Packaging, Google Cloud, Technical Support ticketing and related resolution, and customer communication tools used to communicate with customers and resolve issues via email. This is a welcoming and talented team that prides itself on maintaining a positive reputation among its business partners and customers.IMPORTANT - This position is not eligible for Corp-to-Corp (C2C) or Visa (H1b) transfer or sponsorship.ResponsibilitiesMeet or exceed SLA response time expectations (3 days) for all partner communicati...