Product Support Engineer

is currently seeking an experienced Product Support Engineer to join our Life Cycle Management (LCM) team in Syracuse, NY. SRCTec designs, manufactures, and supports cutting-edge radar and sensor systems for a global commercial and defense customer base. The ideal candidate will independently deliver high-quality pre- and post-sales technical support through product demonstrations, comprehensive training, field support, and remote assistance. This role involves maintaining company assets, building expertise across multiple SRCTec products, and creating technical content to drive customer success. What You’ll Do 

Conduct field training and service support at customer and SRCTec locations, both domestically and internationally, often as a solo or lead engineer

Collaborate closely with customers and end users to define and document requirements, working with internal teams to deliver tailored solutions that meet quality, cost, and schedule goals

Thrive in a collaborativ...