Job Description


Position: Product Support Engineer
Location: Surat, GJ (Onsite)
Education Required: BE/BTech in CS/IT
Experience Range: 1 - 3 Years

Key Responsibilities

  • Monitor production systems and proactively identify service issues.

  • Analyze application, infrastructure, and service logs to troubleshoot incidents.

  • Perform root cause analysis (RCA) and work with engineering teams to drive issue resolution.

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