Job Description
Job Description
- Support customers and distributors by delivering technical presentations and product training sessions.
- Collaborate with the Malaysian office and Japan HQ regarding technical support matters.
- Visit client sites regularly (mainly in industrial areas such as Bangkok, Ayutthaya, Rayong, Chonburi) to provide technical support and ensure customer satisfaction.
- Understand customers’ manufacturing processes and machine usage to offer appropriate technical solutions.
- Handle inquiries from potential clients and provide product-related technical information (not new sales development).
- Support the sales team in technical discussions with existing clients.
- Manage delivery coordination and after-sales technical support.
- Attend internal meetings and provide feedback from the field.
- Perform other duties as assigned by the manager.
Job Requirement
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