Job Description
SMS Equipment is seeking a Product Support & CRM Administrator for a temporary, full-time parental leave coverage term of approximately 18 months.
The Product Support & CRM Administrator plays a critical role in supporting the Product Support Sales Representatives (PSSR) group and administering the CRM system. This position collaborates with multiple departments to ensure smooth operations, accurate reporting, and compliance with company and manufacturer policies.
Work Location: Acheson, AB
Salary: $65,000 - $68,000 annually. This temporary position is eligible for extended health benefits.
Work Arrangement: Hybrid – providing the flexibility to work remotely up to 2 days per week.
Schedule: Monday to Friday.
What You'll Do
- Administer the CRM system and ensure data integrity across SMS business systems.
- Develop, enhance, and maintain the PSSR commission process, including monthly statement preparation.
- Assist with calculat...
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