Job Description

Description

  • Provide Maintenance & Engineering (M&E) application support throughout the organization
  • Respect and handle IT processes : all request and incident via Service Now process and change request / project via DevOps
  • Maintain, support and develop the Maintenance and Repair Overhaul (MRO) software computerized maintenance system
  • Managing user access to the MRO software
  • Provide M&E division users with adequate training and support on the application landscape (Boeing applications)
  • Testing during application upgrade and bug fixing
  • Creation of user-oriented (user guide) and IT level 1 support-oriented documentation (service desk)
  • Liaise with other teams of the IT Department to agree on requirements, levels of service and performance
  • Manage interfaces between MRO and other applications landscape.

ESSENTIAL REQUIREMENTS FOR THE POSITION

  • Degree in a relevant field (e.g. c...

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