Job Description
Product Support Analyst, Senior
Department: Customer Support
Employment Type: Full Time
Location: São Paulo
Description
Infor is looking for a Senior Product Support Analyst to join our growing global support team. This role focuses on supporting our Infor LN enterprise software solution while partnering closely with customers, engineering, and product teams. It’s an excellent opportunity for someone who enjoys problem-solving, collaborating in a fast‑paced international environment, and continuing to grow their expertise in ERP and finance/accounting processes.
As a trusted advisor to our customers, you will take ownership of complex support cases, collaborate closely with cross‑functional teams, and contribute to continuous service improvements. You will support a dynamic portfolio of Infor products, acting as a critical liaison between our clients and internal product, engineering, and services teams.
In this role, yo...
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