Product Support Advisor (German Speaker)

Quality and Service are what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product advice, following up on logistics, and having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience are, you will have the opportunity to make a difference!

Your responsibilities and impact as Customer Service Agent will be:

In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products

- Identify, reply and solve customer’s requests via phone, email, and chat
- Troubleshoot technical issues
- Assist in pre-sales and after-sales inquiries 
- Ensure a high level of service and customer satisfaction

Skills, qualifications, and interests you need to succeed in this role:

For t...