Job Description

Job Description

This position is based in Vancouver, BC and the candidate must reside in the Greater Vancouver Area as you will be required to go into the office.

Primary Duties and Responsibilities

  • Receive, sort, debug and report errors on escalations 

  • Debug and analyze field failures

  • Investigate product return failures from newly launched products 

  • Investigate root cause(s) of NFF (no fault found) product returns

  • Analyze returns data to identify product performance improvement opportunities

  • Generate and publish reports

  • Perform routine equipment maintenance and troubleshooting activities as required

  • Work with engineering on functionality issues and procedure updates

  • Collaborate with the manufacturing team to address manufacturing improvements in order to reduce field failures.

  • Present failure modes to Eng...

  • Ready to Apply?

    Take the next step in your AI career. Submit your application to Motorola Solutions today.

    Submit Application