Job Description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

The Product Reconciliation Assistant is responsible for supporting operational efficiency of PC – PCTB – Digital Transactions Recon and Settlement in line with the Banks standards and requirements. 

Key Responsibilities

  • Perform reconciliation of Cashcard, Trade Money, Billspayment, Government Collections, BOB Payroll, BOB ADA/ACA , BDO Online Pesonet, CMS Payments and Collection, Inward and Outward Payments Operations and BDO Network Bank Outsourced products and services in line with approved processes and standards. 

  • Support in processing, verification and resolution of customer complaints received from call center, branch...

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