Product Lead AI

At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As our Product Lead - AI, you will be the driving force behind the revolution of our customer support. Your mission is to provide our users (Eva) with the best support imaginable: instant, efficient, and infinitely scalable, by leading the strategy and execution for our AI assistant, Finn.

Take ownership

As the Product Lead - AI, you will own the product vision and roadmap to create a world-class, AI-first support experience.

• Drive the product strategy for our AI assistant, Finn, to instantly and effectively resolve user inquiries, significantly reducing the need for human intervention while boosting customer satisfaction.

• Lead the end-to-end product lifecycle, collaborating with engineering, design, and support teams to define, build, and launch new AI capabilities that deli...