Job Description

Position Summary:

The Product Implementation Engineer will report directly to the Manager of Implementation and serve as the primary subject matter expert in their designated domain. Serving as a crucial liaison between client-facing teams and our Engineering department, offering advanced technical assistance to our enterprise clients and partners. This is an exciting role at the heart of our business that works in close collaboration with multiple departments, including Product Management, Sales, Account Management, and our Data Analytics.

What you'll be doing:

  • Experience in supporting developers integrating API and SDKs, including answering technical questions, or equivalent software development experience.
  • Become the technical subject matter expert (SME) for Trulioo’s Platform and Services, with a focus on our Identity Document Verification product.
  • Collect, diagnose and summarize application issues and esc...

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