Product Designer

Responsibilities

• Co-architect of the product unification
• Map the full system across the three axes (CRM, Financial Services and SIS)
• Design experiences that move schools toward self-service
• Collaborate with Engineering, Operations and Customer Success
• Reference point for the team and help institutionalize systems thinking across the design team
• Contribute to unifying the design system across products
• Run mixed-methods research with schools, accountants and parents

Requirements

• 5+ years as a Product Designer in complex products (fintech, B2B SaaS, multi-product platforms, edtech or back-office operations)
• End-to-end vision and systems thinking
• Applied service design and journey mapping
• Cross-functional facilitation
• Portfolio showing complex problems solved end-to-end: discovery, flows, UI, and business outcomes
• Stron...