Job Description
Responsibilities
- Lead user research with internal operations teams and external client users
- Map end-to-end workflows and identify opportunities to simplify interactions
- Create high-fidelity prototypes and UX flows that engineering teams can implement
- Design interfaces that combine human decision-making with automated agent behaviors
- Build clear, predictable interactions for complex tasks such as approvals, risk checks, contract processes and data reviews
- Shape unified patterns for how the platform presents insights, context and next steps
- Partner closely with product managers and engineers to iterate quickly
- Advocate for lightweight, intuitive design that replaces traditional corporate UI complexity
What you will work with
- Workflow orchestration and progress surfaces
- Interfaces where automated a...
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