Job Description

Responsibilities


  • Lead user research with internal operations teams and external client users
  • Map end-to-end workflows and identify opportunities to simplify interactions
  • Create high-fidelity prototypes and UX flows that engineering teams can implement
  • Design interfaces that combine human decision-making with automated agent behaviors
  • Build clear, predictable interactions for complex tasks such as approvals, risk checks, contract processes and data reviews
  • Shape unified patterns for how the platform presents insights, context and next steps
  • Partner closely with product managers and engineers to iterate quickly
  • Advocate for lightweight, intuitive design that replaces traditional corporate UI complexity


What you will work with


  • Workflow orchestration and progress surfaces
  • Interfaces where automated a...

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