Job Description
- Define and execute product roadmaps aligned with business goals.
- Track market trends, customer needs, and competitor activity to identify new opportunities.
- Act as the main point of contact for customers using digital solutions.
- Provide guidance on maximizing the value of products in clinical and operational workflows.
- Collect and analyze customer feedback to improve products and applications.
- Manage escalated technical issues and support resolution efforts.
- Track KPIs for product adoption and customer satisfaction.
- Support sales and marketing teams with go-to-market strategies and customer engagement.
- Oversee product installation and configuration.
- Bachelor's degree in Biomedical Engineering, Computer Engineering, Health Informatics, Business, or related field (Master's preferred).
- 5+ years of experience in product or application manag...
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