Job Description

Product Analyst, Data Platform and Analytics

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Caseware is one of Canada’s original fintech companies, leading the global audit and accounting software industry for over 30 years. With more than 500,000 users across 130 countries and available in 16 languages, Caseware delivers world‑class tools that enhance trust, drive efficiency and elevate impact for accountants.

Location

This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office located at 351 King St E, Toronto, ON.

What you will be doing

  • Analyze product and customer data from multiple sources (analytics tools, feedback platforms, internal systems) to uncover trends in adoption, retention and engagement.
  • Define, track and report on key metrics such as NPS, ARR per user, active users and firm engagement.
  • Build dashboa...

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