Job Description

Job Description

AU & NZ Procurement Mailbox Management

  • Actively monitor AU & NZ Procurement mailboxes – respond to all transactional procurement issues/requests from internal and external stakeholders. Where appropriate direct supplier-based queries to the appropriate category specialist and engage with Accounts Payable or the Business Lines accordingly. All Order Confirmations are to be checked if sent to requestor of PO and if not, look them up and forward the order confirmation on. If suppliers advise of different pricing on Order Confirmation, review to see if BPA’s need updating as well as ensuring the business knows they need to update the PO for the invoice to be paid when received.
  • All emails received to be responded to within same day or within 24 hours of receipt on working days.
  • All emails resolved and closed out within same day or 24 hours of receipt – subject to complexity and/or additional actions required.
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