Procurement Specialist

Your role and responsibilities

• Consistently meet or exceed SLAs
• Maintain a High Level of Core performance delivery, ensuring full implementation of documented policies, procedures, and best working practices
• First escalation point on process issues
• Address any people issues actively, and maintain a high team morale overall
• Staffing, training, development, and retention of team members; mentor team in times of need.
• Identify any Operations Centre activity that may be foreseen as a risk/issue to successful process execution and take steps to mitigate the risks/issues.
• Perform root cause analysis in case of escalations and take steps to improve the robustness of the process
• Ensure audit readiness of all documents.
• Contribute to contract profitability through efficient management of resource and expense.
• Assume additional responsibilities as assigned by reporting manager.
• Managing...