Job Description
Roles and Responsibility
- Provide technical support and troubleshoot production issues efficiently.
- Collaborate with cross-functional teams to resolve complex problems and enhance system performance.
- Develop and implement process improvements to boost productivity and reduce downtime.
- Analyze data and metrics to identify trends and areas for improvement.
- Create documentation and training materials to assist team members.
- Participate in on-call rotations for after-hours support when needed.
Job Requirements
- Strong understanding of production systems and processes.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Good communication and interpersonal skills.
- Experience with troubleshooting tools and technologies.
- Strong analytical and critical thinking ski...
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