Job Description

Roles and Responsibility

  • Provide technical support and troubleshoot production issues efficiently.
  • Collaborate with cross-functional teams to resolve complex problems and enhance system performance.
  • Develop and implement process improvements to boost productivity and reduce downtime.
  • Analyze data and metrics to identify trends and areas for improvement.
  • Create documentation and training materials to assist team members.
  • Participate in on-call rotations for after-hours support when needed.

Job Requirements

  • Strong understanding of production systems and processes.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Good communication and interpersonal skills.
  • Experience with troubleshooting tools and technologies.
  • Strong analytical and critical thinking ski...

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