Job Description

It’s a great time to join AAA The Auto Club Group!

Job Type

Full time

Exempt/Non Exempt: Hourly

Job Description

Position Description

Primary Duties and Responsibilities

  • Processes a variety of transactions related to the updating of membership and insurance contracts and other activities requiring special handling in accordance with standard guidelines and procedures.
  • Updates database master records.
  • Drafts correspondence and responds to telephone inquiries from auto clubs and other sources.
  • May receive and process monies through cash terminals and may investigate debit and credit balances on various accounts, resulting in a reallocation or refund of monies to members.
  • Assists in the training of new employees.
  • Follows internal processing guidelines to ensure compliance with established company policies and procedures.
  • Participates in pilot programs and projects as assi...

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