Job Description

Urgent requisition for the position of Process Trainer

Job Responsibilities Expectations

 Training Delivery

  • Conduct onboarding sessions for new hires and refresher training for existing employees.
  • Deliver engaging and interactive training programs (classroom, virtual, or blended).
  • Use role plays, case studies, and simulations to reinforce learning.
  • Ensure training sessions align with organisational goals and process standards.

Curriculum Development

  • Design and update training materials, manuals, and e-learning modules.
  • Customize content based on business needs, process changes, and learner feedback.
  • Incorporate industry best practices and adult learning principles.

Monitoring Evaluation

  • Assess trainee performance through tests, role plays, and practical evaluations...

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